Case Study

Metro Transit Rebrand: Uplifting a Legacy App for Modern Riders

Metro Transit Rebrand: Uplifting a Legacy App for Modern Riders

Metro Transit Rebrand: Uplifting a Legacy App for Modern Riders

I rebranded and redesigned the Metro Transit mobile app. The challenge was to uplift the app into an intuitive, efficient, platform that meets the needs of daily commuters.

I rebranded and redesigned the Metro Transit mobile app. The challenge was to uplift the app into an intuitive, efficient, platform that meets the needs of daily commuters.

I rebranded and redesigned the Metro Transit mobile app. The challenge was to uplift the app into an intuitive, efficient, platform that meets the needs of daily commuters.

The image featured at the top of the about us page #1
The image featured at the top of the about us page #1

The Problem

Metro Transit app suffered from an outdated interface, clunky navigation, and a lack of modern features.

The challenge was clear: How do we give new life to a legacy app while making it intuitive for modern users?

Metro Transit app suffered from an outdated interface, clunky navigation, and a lack of modern features.

The challenge was clear: How do we give new life to a legacy app while making it intuitive for modern users?

Metro Transit app suffered from an outdated interface, clunky navigation, and a lack of modern features.

The challenge was clear: How do we give new life to a legacy app while making it intuitive for modern users?

The Goal

Our goal was to streamline access to routes, schedules, and ticketing while preserving the app’s core functionality, ensuring it feels both nostalgic and forward-thinking, onward into the future of transit.

Our goal was to streamline access to routes, schedules, and ticketing while preserving the app’s core functionality, ensuring it feels both nostalgic and forward-thinking, onward into the future of transit.

Our goal was to streamline access to routes, schedules, and ticketing while preserving the app’s core functionality, ensuring it feels both nostalgic and forward-thinking, onward into the future of transit.

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

User Research

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

Daily Commuters

Daily Commuters

Daily Commuters

Prioritize quick access to schedules and saved routes for efficiency. Pain points included slow load times and cluttered menus.

Occasional Riders

Occasional Riders

Occasional Riders

Need intuitive navigation and clear transit schedules. Confusion with jargon-heavy terms and complex ticketing flows is to be avoided.

Independence Seekers

Independence Seekers

Independence Seekers

Clear instructions, real-time updates, and seamless ticket purchasing are desirable. Visual clarity and voice-guided options help a lot.

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Personas

Meet our personas—four riders whose needs shaped our reimagined user experience.

Meet our personas—four riders whose needs shaped our reimagined user experience.

Meet our personas—four riders whose needs shaped our reimagined user experience.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Final Designs

Metro Transit, a sleek and intuitive app crafted to improve your commuting experience.

Metro Transit, a sleek and intuitive app crafted to improve your commuting experience.

Metro Transit, a sleek and intuitive app crafted to improve your commuting experience.

User-Centric Navigation

Streamlined interface with real-time transit updates, ensuring effortless route planning and scheduling.

Accessibility-Focused Design

Accessibility-Focused Design

Accessibility-Focused Design

Inclusive features like high-contrast modes and voice-guided navigation for seamless use by all.

Vibrant Minimalist Aesthetic

Vibrant Minimalist Aesthetic

Vibrant Minimalist Aesthetic

Clean, bold color schemes inspired by urban landscapes, paired with smooth animations for a visually engaging experience.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Design Process

With user-focused functionality at the core, we iterated to ensure intuitive navigation and accessibility.

With user-focused functionality at the core, we iterated to ensure intuitive navigation and accessibility.

With user-focused functionality at the core, we iterated to ensure intuitive navigation and accessibility.

Digital Wireframes

Digital Wireframes

Digital Wireframes

Using Figma, we translated sketches into digital wireframes, refining the UI.

Low-Fidelity Prototypes

Low-Fidelity Prototypes

Low-Fidelity Prototypes

We built low-fidelity prototypes in Figma to test core flows

Usability Testing

Usability Testing

Usability Testing

We conducted usability testing with participants

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

Style Guide

The style guide embraced a pleasant aesthetic while ensuring modern usability.

Typography

Typography

Typography

Monospaced, open-source for headers and body text, evoking a terminal-like feel. With scalable options for accessibility.

Colors

Colors

Colors

High-contrast palette with purple for accents, dark gray for backgrounds, and white for text. Secondary colors included.

Icons

Icons

Icons

Icons for tickets, routes, and alerts, ensuring clarity at small sizes.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

User Flow

Each flow was streamlined to reduce friction.

Trip Planning

Trip Planning

Trip Planning

The app empowers commuters with a streamlined Trip Planner that delivers real-time bus and train routes interface, guiding them onward with minimal taps. 

Ticket Purchase

Ticket Purchase

Ticket Purchase

For occasional riders, the app’s redesigned Ticket Purchase flow offers a three-tap process to buy and store mobile tickets using secure payments.

Accessible Navigation

Accessible Navigation

Accessible Navigation

The app’s Accessible Navigation enhances inclusivity with high-contrast visuals, monospaced text, and simplified menus, moving riders onward.

The Team

Our skilled UI/UX design team, creating intuitive and engaging designs with a straightforward, genuine approach.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

User Research

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

Daily Commuters

Daily Commuters

Daily Commuters

Prioritize quick access to schedules and saved routes for efficiency. Pain points included slow load times and cluttered menus.

Occasional Riders

Occasional Riders

Occasional Riders

Need intuitive navigation and clear transit schedules. Confusion with jargon-heavy terms and complex ticketing flows is to be avoided.

Independence Seekers

Independence Seekers

Independence Seekers

Clear instructions, real-time updates, and seamless ticket purchasing are desirable. Visual clarity and voice-guided options help a lot.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

User Research

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

We conducted user research through surveys focusing on commuters habits, pain points, and preferences.

Daily Commuters

Daily Commuters

Daily Commuters

Prioritize quick access to schedules and saved routes for efficiency. Pain points included slow load times and cluttered menus.

Occasional Riders

Occasional Riders

Occasional Riders

Need intuitive navigation and clear transit schedules. Confusion with jargon-heavy terms and complex ticketing flows is to be avoided.

Independence Seekers

Independence Seekers

Independence Seekers

Clear instructions, real-time updates, and seamless ticket purchasing are desirable. Visual clarity and voice-guided options help a lot.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

How We Work

Join us in exploring a digital creative process where simplicity enhances the beauty and efficacy of every design endeavor.

Join us in exploring a digital creative process where simplicity enhances the beauty and efficacy of every design endeavor.

Join us in exploring a digital creative process where simplicity enhances the beauty and efficacy of every design endeavor.

01

01

01

Discover Needs

Discover Needs

Discover Needs

We delve deep into understanding your brand, target audience, and objectives, unraveling the insights that will shape our creative journey.

02

02

02

Design Experience

Design Experience

Design Experience

Armed with insights, our design experts bring concepts to life, seamlessly blending aesthetics and functionality for a visually stunning and user-centric experience.

03

03

03

Refine Feedback

Refine Feedback

Refine Feedback

We iterate tirelessly, refining our designs based on feedback, ensuring every pixel and interaction aligns perfectly with your brand identity and user expectations.

04

04

04

Deliver Project

Deliver Project

Deliver Project

The culmination of our collaborative efforts results in the delivery of a polished, cohesive digital experience that not only meets but exceeds your expectations.

Designing Success

See how we've turned ideas into reality. Dive into the stories of successful product designs that make a difference.

See how we've turned ideas into reality. Dive into the stories of successful product designs that make a difference.

See how we've turned ideas into reality. Dive into the stories of successful product designs that make a difference.